Digital Client Success Manager
Full-Time Contract / Remote
Job Description
About Apex Current:
Apex Current is a performance-driven digital ad agency that provides end-to-end solutions that produce tangible results for small businesses from coast-to-coast. The reason we exist is simple - to drive the results that matter most to our clients, including a positive return on investment (ROI) that is consistently trackable & scalable month-after-month.
About This Role:
The ideal candidate will have impeccable relational skills, creating win/win environments for all clients and/or parties for which he or she mutually collaborates. This candidate will be responsible for providing an excellent day-to-day agency client experience as well as coordinate Facebook advertising campaigns overseen by the CEO, to assist clients in achieving their desired outcomes.
Responsibilities:
Own overall relationship with assigned clients
Ensure retention and satisfaction of all assigned clients
Aid clients in achieving their goals
Precise implementation, optimization and management of daily Facebook advertising campaigns and sales funnels of our proven system for client
Qualifications:
Bachelor's degree or equivalent experience
Experience in client management / coordination
Strong written and verbal communication skills
Detail oriented and analytical
Demonstrated ability to increase client satisfaction and retention
Technically savvy, but doesn't have to have prior experience running ads since you'll be replicating our system. Just not scared of tech, detail oriented as it says above and willing to learn!
Requirements:
Bachelor's degree or equivalent experience
3 - 5 years entry-level experience in client management
Equivalent internship experience
Additional Details:
Full-Time Contract: While this position is a contract position, it is full-time (40/hrs per week) and considered to be a long-term commitment for the right person and will be a fully remote role.
Side Benefits Include:
Fun startup environment
Fully remote opportunity
The ability to set your own daily work ours
Paid full-time half days every other Friday
Starting Annual Pay Equivalent Range (BOE): $101,000 - $150,000 + Client Retention Bonus Potential
